Subject: New Reply Received - Re: كيف كانت تجربة تسوقك معنا؟
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Jun 2020 10:20:09 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: كيف كانت تجربة تسوقك معنا؟  Ticket comment <div dir="auto">So sad to receive damged item in order number 6496554988</div>
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<div>On Sun, 28 Jun 2020, 12:23 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Marwa,</div>
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<div>Thank you for your response.</div>
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<div>We would like to inform you that we have processed the refund on 27 June, 2020 for the missing item.<br><br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br>We would request you to please share the name of the damaged item along with the item id and image so that we can help you better.</div>
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<div>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1259498