Subject: Ticket Assigned - FW: Return of damaged/opened items of order no 978944430
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 28 Jun 2020 07:12:12 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  FW: Return of damaged/opened items of order no 978944430 Sent from my Samsung Galaxy smartphone.
-------- Original message --------From: "m.kamalkumar" <[email-masked]> Date: 27/06/2020  4:46 pm  (GMT+04:00) To: [email-masked] Subject: FW: Return of damaged/opened items of order no 978944430 Dear representative,              Regarding order no 978944430 landmark delivered the items fully unpacked/damaged items.    This item avent bendy straw cup bottle unpacked condition with cap open, packing sticker removed and every thing opened/unpacked      Is this the way to send items in this covid time.For water bottles of baby younsend the delivery in such a poor conditionUnpacked items and it looks as if some one returned the items and those items you send us.   Also delivery guy does not wear any mask or gloves. Our building security does not allow him inisde because of this and delivery guy mobile number 0586449928.  I need to go down to my building lobby reception  to collect this items as security is not allowing delivery guy who does not wear mask and gloves.   This same guy delivered items from max 3 days back and did same thing.He dont wear gloves and mask, security does not allow him and i should go down to collect this items.  Please see pics how items are delivered.One item bendy straw cup is in unpacked condition with all accesories scattered inside the box.Such a poor and stupid packing for baby items i never seen any where.Worst packing.I would complain to consumer forum also.The other item is in packed condition.Avent spout cup.So now i want to return this item bendy straw cup and i need you to return the money with delivery charges of 10 dhs.Its up to you whether you collect both items or take 1 item backI need return of this bendy straw cup with delivery charges or replace it with new one.Kamal0521048999Sent from my Samsung Galaxy smartphone.-------- Original message --------From: Babyshop <[email-masked]> Date: 22/06/2020  3:56 pm  (GMT+04:00) To: Kamal kumar marrey <[email-masked]> Subject: Order confirmed! 

	

			

						

									
										Your order number is 9788944430  |
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														 Your order has been successfully placed.
													
														Hi Kamal kumar marrey, thanks for shopping with us.  
														For your reference, your order number is   9788944430. 													

											

												

														

																														

																	

																										                                                

																					

																						

																								Order shipping tokamal kumar marrey
																																							                                   	 	king abdul aziz road, flat no 804
																								 															                                   	 															                                   	 	 hilal bank building,
															                                   	 															                                   	 															                                   	 	hilal bank
															                                   	 															                                   	 															                                     															                                     	Sharjah
															                                     															                                     																								 															                                     																                                     		
															                                     															                                     	Mobile: +971 521048999

																						

																																										

																		

															

												

                                                        
                                                        
                                                            								                                      								                                      																			                                     								  Payment Method:

									                                    									                                    																			
									                                    		xxxx xxxx xxxx 9501 
									                                    		kamal kumar

									                                  																	  								                                      								                                      								                                      								                                       								                                      								                                      																	  																	                                                          

                                                

                                        

										

							

				

		

					

								

											

												 Order Details

											

											

														
															
															Item
															
															Description
															
															Total Price

												

											

																															

														

																	

																																																						

																

																
																	
																		  BABYSHOP  

																		  Avent Spout Cup - 340 ml  

																		Color: Multicolour

																		

																		 																		        	      Size: 
																		        	     																		        	     18 mths +

																		

																		
																			 Quantity: 1

																																

															        						   									 AED 54

													

																																								

														

																	

																																																						

																

																
																	
																		  BABYSHOP  

																		  Avent Bendy Straw Cup with Flip Top  

																		Color: Multicolour

																		
																			 Quantity: 1

																																

															        						   									 AED 62

													

																																				

											

													

				    

				            							    					            

				    

				          
				            
				            Subtotal:

				             AED 116

				          				          

				          

				          
				            
				            Savings:

				            - AED 11.6

				          

				          				          				          

				          				          
					      
					      							      								      								      								      									      				Standard ground shipping:

					      								      								      						            

					      							      								      				AED 10

			            	 						            	 								      								      						             

						  															

													  				          				          

				          
				            
				            Total

				            AED 114.4

				          				          

				          

				          					          

					          
					            
					            					            					            	Your order will earn you 40 Shukrans.

				          				          				          				        

				

										

							

				

		

		

				
	
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1264968