Subject: New Reply Received - Querry about the delivery items delays
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 27 Jun 2020 02:49:20 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Querry about the delivery items delays   Ticket comment <div>Thank you for your email. 
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<div>Kindly refund the amount as soon as possible, so I could visit the Max store and do the shopping before leaving the country. </div>
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<div>Best wishes <br>
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<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div>On 26-Jun-2020, at 8:19 PM, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Hamid,</div>
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<div>Thank you for getting in touch with us.
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<div>With reference to order no #6496607734</div>
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<div>We are really sorry for the inconvenience caused to you.</div>
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<div>We would like to inform you that our courier partner tried to contact you but didn't receive any response from your end.
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<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div>We will process the refund for the order as soon as possible. Once we will get any update we will get back to you.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1208958