Subject: New Reply Received - No response from courier
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Jun 2020 18:22:47 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  No response from courier  Ticket comment <div>Hello Friends, </div>
<div id="yMail_cursorElementTracker_1593194660320">I am so sorry for this disturbance again, i hereby acknowledge receiving refund amount however i received return item again last week from aramex claimimg that no reference number they found to handover the item to center point warehouse. </div>
<div id="yMail_cursorElementTracker_1593195011276">As they said that, i find myself obliged to receive this item from them although money refunded successfully. </div>
<div id="yMail_cursorElementTracker_1593195158971">During this week, (hopufully this weekend) i will travel to your branch in Sybia and handover your product, kindly approach me with any valid reference number so that show room costumer team will easily receive it from me without any objection. </div>
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<div id="yMail_cursorElementTracker_1593195389681">Appreciated your kind reply and advice. </div>
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<div id="yMail_cursorElementTracker_1593195420555">Thank you. </div>
<div id="yMail_cursorElementTracker_1593195431195">Ahmed. <br id="yMail_cursorElementTracker_1593194631407"><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div id="yMail_cursorElementTracker_1593195545771"></div>
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<div>On Tue, May 19, 2020 at 3:25 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv8882978408"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Ahmed,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<br>We would like to inform you that we have processed the refund on 18 May, 2020.<br><br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/584669