Subject: New Reply Received - Re: ﻿ Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 26 Jun 2020 18:07:31 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: 	Order confirmed!   Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hi,<br>
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Incorrect item was collected back.<br>
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When will I get refund???<span id="ms-outlook-android-cursor"></span><br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Get <a href="https://aka.ms/ghei36" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, June 17, 2020 5:35:05 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1179964] - Re:  Order confirmed!
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<div dir="ltr">Hi Rafia,</div>
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Thank you for getting in touch with us.<br>
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With reference to order no #9786099181<br>
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We sincerely apologise for the inconvenience caused to you.<br>
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This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases.<br>
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Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.<br>
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We would like to inform you that we have create a return request for the item.<br>
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Our courier team will contact you in 5 - 7 working days for the collection under the tracking id #45910258785<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1179964