Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 24 Jun 2020 15:30:41 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Raleway",sans-serif;mso-fareast-language:EN-US'>Dear Centrepoint </span></div>
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<div class="MsoNormal"><span style='font-family:"Raleway",sans-serif;mso-fareast-language:EN-US'>The item was collected by Aramex last week. Please advise date of refund.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-family:"Raleway",sans-serif;color:#002060'>Best Regards</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-family:"Raleway",sans-serif;color:#002060'>Steve Biring</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt; <br><b>Sent:</b> 24 June 2020 14:57<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: [#816100] - Returns</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Steve,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for contacting us.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We would like to inform you that we have created a return request for the item on 14 June, 2020.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We have now escalated this issue with our courier team and they will arrange a pickup for your items. <br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here. <br><br>Feel free to get in touch with us for further assistance.<br><br> Your friends,<br>The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>816100:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/816100