Subject: New Reply Received - Re: Order confirmed!
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 21 Jun 2020 14:48:23 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div>Dear max team</div>
<div>Kindly note that i did not receive the refund back until this date </div>
<div>Please solve this peoblem <br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, June 6, 2020, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Nahlah,</div>
<div><br></div>
</div>
<div dir="ltr"><div dir="ltr"><div style="word-break:break-word">Thank you for getting in touch with us.<div> </div>
<div dir="ltr">With reference to order no #9780521066</div>
<div> </div>
<div dir="ltr">We are really sorry for the inconvenience caused to you.</div>
<div> </div>
<div style="word-break:break-word" dir="ltr">We would like to inform you that our courier partner tried to contact you but didn't receive any response from your end. ​<div><br></div>
<div dir="ltr">The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. We will process the refund for the order as soon as possible.<br>
</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div style="word-break:break-word">
<br><br>
</div>
<div dir="ltr" style='word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-weight:400'><br></div>
</div>
</div></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/897780