Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Jun 2020 07:07:02 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">
<div dir="auto">Why untill now the refund for this order #</div>
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<div>On Jun 17, 2020 10:37 AM, [email-masked] wrote:<br>
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<div dir="auto">Please give me an update about the refund of my undelivered parcel last May12, 2020.</div>
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<br><div class="elided-text">On Jun 11, 2020 2:47 PM, [email-masked] wrote:<br><blockquote style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto">
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<br><div class="elided-text">On Jun 11, 2020 1:14 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><blockquote style="margin:0 0 0 0.8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div>Hi Liwayopena,<br><br><br><br>
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<div>Your friends,</div>
<div>The Centrepoint Support Team</div>
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<div style="width:100%;font:13px 'helvetica neue' , 'helvetica' , 'arial' , sans-serif">
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      <div> How would you rate your overall experience?</div>
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<table cellspacing="0" cellpadding="0" style="table-layout:fixed;margin-top:10px"><tbody>
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<td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#4e8d00"></td>
<td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#f1db16"></td>
<td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#e7340f"></td>
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<td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#e6efdd">
<a href="https://helpae.centrepointstores.com/support/custom_surveys/0b6ed80cb819dfc2659cedff13bd3206/extremely_happy/new" style="margin:0;padding:5px;text-decoration:none;display:block" rel="noreferrer">Extremely satisfied</a>
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<td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fdfae2">
<a href="https://helpae.centrepointstores.com/support/custom_surveys/0b6ed80cb819dfc2659cedff13bd3206/neutral/new" style="margin:0;padding:5px;text-decoration:none;display:block" rel="noreferrer">Neither satisfied nor dissatisfied</a>
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<td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fce3e0">
<a href="https://helpae.centrepointstores.com/support/custom_surveys/0b6ed80cb819dfc2659cedff13bd3206/extremely_unhappy/new" style="margin:0;padding:5px;text-decoration:none;display:block" rel="noreferrer">Extremely dissatisfied</a>
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</div>THANK YOU. I HOPE YOU CAN PROCESS THE REFUND SOON. </div>
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Please give me an update about my REFUND. Untill now it hasn't been given back to my account.. 
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1109152