Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 18 Jun 2020 14:43:08 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">hello<div><br></div>
<div>I didn't receive my real order until now</div>
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<div>On Wed, Jun 3, 2020 at 6:00 AM Afaf Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">This is my address:</div>
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<div>Sitra , Maameer </div>
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<div dir="auto">House 279</div>
<div dir="auto">Road 3404</div>
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<br><br>Thank you </div>
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<div dir="ltr" class="gmail_attr">On Tue, 2 Jun 2020, 2:26 pm Max, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div>Hi Afaf,</div>
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<div>Thank you for getting in touch with us.</div>
<div><div><div><div> <br style="box-sizing:border-box">With reference to order no #7684711838<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.</div>
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<div>We would request you to provide us your complete address so that we can create the return request for the item on your behalf.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1122345