Subject: New Reply Received - order number 6471178084
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Jun 2020 19:06:53 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  order number 6471178084  Ticket comment <div><div dir="auto">Thank you for your response. </div></div>
<div dir="auto">Please find the requested details for further process of my complaint. </div>
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<div dir="auto">Ghazala Khan</div>
<div dir="auto">Flat No. 5, Building No. 9031‎ - As Samad Dist., Street No. 7396 behind Dr. Khalid Idriss Medical Center, Postal / Zip code 25753 - 2237,</div>
<div dir="auto">Rabigh, KSA</div>
<div dir="auto">Cell # 0532135271</div>
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<div dir="auto">Looking for further advise from your side.</div>
<div dir="auto">Thank you </div>
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<div dir="auto">Kind regards..  </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 17 Jun 2020 at 2:12 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Ghazala,</div>
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<div>Thank you for getting in touch with us.</div>
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<div> <br style="box-sizing:border-box">With reference to order no #6471178084<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">We would also request you to please confirm your address and contact number so that we can create the return request for the item on your behalf.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1141571