Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 17 Jun 2020 14:12:58 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>The one who received my order is the driver and he just received a box containing 4 pieces of tshirts and 2sets of perfume. What missing is the luggage bag..I will attached a picture of it to this. Thanks</div>
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<div>On Wed, Jun 17, 2020 at 3:40 PM, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0339688700"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1207485</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr" id="yMail_cursorElementTracker_1592403136822">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1207485<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Shivani Rani : </div>
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<div dir="ltr">Hi Jennifer​,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #6498621095<br><br>
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<div><div>We apologize for the inconvenience caused.<div> </div>
<div>We would like to inform you that after checking your order, we found out that your order has been delivered completely.</div>
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<div dir="ltr">We would request you to please check it once and if you still believe that the item is missing please let us know so that we can help you.</div>
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<div>We look forward to hearing from you.<br><br style="">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="">Your friends,<br>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1207485