Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Jun 2020 12:46:48 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div>I’ve sent the required documents, please reply soon as I’m in the midst of moving out. Thank you <br><br>
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<div>On 15 Jun 2020, at 8:04 PM, Hadeel Eltayeb &lt;[email-masked]&gt; wrote:<br><br>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<br><blockquote>On 15 Jun 2020, at 3:12 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Hadil​,</div>
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<div>Thank you for getting in touch with us.</div>
<div><div dir="ltr" style="box-sizing: border-box; word-break: break-word"><div><div dir="ltr"> <br style="box-sizing: border-box">With reference to order no #6498590757<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">This is really unfortunate that you had received a wrong and damaged item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
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<div dir="ltr">We would also request you to provide us some snapshots of the items you have received along with the item id.<br>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1207648