Subject: New Reply Received - Re: Important information regarding your return request
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 12 Jun 2020 17:10:11 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Important information regarding your return request  Ticket comment <div><br></div>
<div>
<div dir="auto">لم يتم إسترداد بلغ الإرجاع إلى الان </div>
<div dir="auto">وقد اكملت ما يقارب شهر من عملية الارجاع </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 12 Jun 2020 at 2:24 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 911751</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 911751<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Shivani Rani : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<br>
<div dir="ltr">
<br>
<div dir="ltr">Hi,</div>
<div><br></div>
</div>
<div dir="ltr"><div dir="ltr">
<br>
<div>Thank you for getting in touch with us.</div>
<div><br style="box-sizing:inherit;font-weight:inherit"></div>
<div dir="ltr">We are really sorry for the late response.<br>
</div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">We would request you to please share the name of the items which you have returned and also share the return slip which was given by the courier team at the time of collection of the item so that we can assist you better.</div>
<div><br style="box-sizing:border-box"></div>
<div>We look forward to hearing from you.</div>
<div><br style="box-sizing:border-box"></div>
<div>Please note that this case will be automatically closed if we don’t hear from you within 24 hours.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div></div>
</div></div>
</div>
<div></div>
<div></div>
</div>
<br>

</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/911751