Subject: New Reply Received - Missing items in my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 12 Jun 2020 11:21:17 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Missing items in my order  Ticket comment <div>
<div dir="auto">I repeat another time I didn’t received 2 items from my order , last time I called your call center they said that you will return the amount of them to my account and I asked for an email confirmation of what they said . Now you send me again that the order was delivered complete !!!! </div>
<div dir="auto">Really I am disappointed with the experience with center point. <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExNzk5MjMyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.kKMvx4vYHLGbAoki6uchRvsZTkwglMrC5BpO-ZTwFdI" style="max-width: 100%"></div>
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<div dir="ltr" class="gmail_attr">Le ven. 12 juin 2020 à 3:12 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Ibtissem,</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for getting in touch with us.<br><br>With reference to order number #9785041106<br><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We apologize for the inconvenience caused.<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that after checking your order, we found out that your order has been delivered completely.</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would request you to please check it once and if you still believe that the item is missing please let us know so that we can help you.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1150618