Subject: New Reply Received - Delivery
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Thu, 11 Jun 2020 12:33:41 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div><div dir="auto">No one contacted me either from courier or your side,, i am the one who was following with them for the last weeks .. OK !! this is not a professional service or way to put your mistake on me by fabricating this useless excuse.. </div></div>
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<div dir="auto">shame on you.. this is the worst deal with a company with this name.. and will never buy in future. </div>
<div dir="auto">when u will return my money?? I need an exact date,, or i will take it by law .. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jun 11, 2020 at 3:21 PM Lifestyle &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Manal,</div>
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<div>Thank you for response.<div> </div>
<div> We are really sorry for the inconvenience caused to you,but this is not typical of the experience we offer.<br><br style="box-sizing:border-box">
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<div>We would like to inform you that our courier partner tried to contact you but didn't receive any response from your end.<div><br style="box-sizing:border-box"></div>
<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. We will process the refund as soon as possible.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1099205