Subject: [JIRA] (REL-95261) Refund for lost in transit/ 6482385964/ 23857841
From: "Sankar T (Jira)" <[email-masked]>
To: "shivani.rani" <[email-masked]>
Date: Wed, 10 Jun 2020 18:06:34 +0000

Sankar T *made 2 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-95261 Refund for lost in transit/ 6482385964/ 23857841 

Sankar T *made 2 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiY2NjN2YwNTJjMWU0NDkzMWI4ZmI4OWU2ZDI3ODI3NjQiLCJwIjoiaiJ9 )

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REL-95261 ( https://landmark.atlassian.net/browse/REL-95261?atlOrigin=eyJpIjoiY2NjN2YwNTJjMWU0NDkzMWI4ZmI4OWU2ZDI3ODI3NjQiLCJwIjoiaiJ9 )

Refund for lost in transit/ 6482385964/ 23857841 ( https://landmark.atlassian.net/browse/REL-95261?atlOrigin=eyJpIjoiY2NjN2YwNTJjMWU0NDkzMWI4ZmI4OWU2ZDI3ODI3NjQiLCJwIjoiaiJ9 )
Updates
Sankar T 9:59 PM GST Assignee: Suhas Bennikal [email-masked] Status: To Be Assigned Hybris Resolved
Comments
Sankar T 9:59 PM GST

Refund has been processed for properly created RMAs.I have not processed the refund for the cancelled RMAs as it has to be checked with SCM team before processing. Also, going forward, please do not create RMA when the consignment is in transit and shipped status because there's a possibility of double refund when we get a consignment update from fareye.

View issue ( https://landmark.atlassian.net/browse/REL-95261?atlOrigin=eyJpIjoiY2NjN2YwNTJjMWU0NDkzMWI4ZmI4OWU2ZDI3ODI3NjQiLCJwIjoiaiJ9 )

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