Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 10 Jun 2020 05:02:00 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear Team,<br><br>Good Day!<br><br>Please note that we confirm to proceed with refund for the following customer and shall reimburse purchase price of the product for you.<br>  <br>Thank you!<br> <br>Regards,<br><br>Mable.<br><br><br><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>-----Original Message-----<br>From: Centrepoint &lt;[email-masked]&gt; <br>Sent: 06 June 2020 21:32<br>To: [email-masked]<br>Subject: Re: [#816100] - Returns<br><br>Hi Steve,<br><br>We apologize for the inconvenience caused.<br><br>We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.<br><br>However, we request you to please share the screenshot of the email from the Philips, so that we can help you better.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br>816100:1125156 <br><br>
</div></blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/816100