Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Jun 2020 18:58:52 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div class="ydp29fb5714yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div>Hello, </div>
<div>I had finally received the missing items 2 weeks ago. </div>
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<div>Thanks for the follow up </div>
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<div>Regards, </div>
<div>Fatima</div>
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<div>On Saturday, June 6, 2020, 03:03:13 PM UTC, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Fatima,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<br>We sincerely apologise for the inconvenience caused to you and for the late response.</div>
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<div dir="ltr">We would request you to please let us know did you receive your missing item or not so that we can escalate this case.</div>
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<div dir="ltr">If the items are still missing please let us know do you want the items or refund for that.<br>
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<div dir="ltr">We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<div class="ydp29fb5714yiv6555339105yqt9613961664" id="ydp29fb5714yiv6555339105yqtfd06131">
<br>The Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/727642