Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 07 Jun 2020 09:22:21 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div><div>
<div dir="auto">Order number :</div>
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<a href="https://www.babyshopstores.com/ae/en/my-account/order/9774296168?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_AE_en" style="font-size:1rem;color:rgb(0,185,229);font-family:Arial,Helvetica,sans-serif;word-spacing:1px;text-decoration:none" target="_blank" rel="noreferrer">9774296168</a><br>
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<b style="color:rgb(36,36,40);font-family:Helvetica,Arial,sans-serif;font-size:0.875rem;word-spacing:1px">Ahmed Rishal</b><br style="color:rgb(36,36,40);font-family:Helvetica,Arial,sans-serif;font-size:13.125px;word-spacing:1px"><span style="color:rgb(36,36,40);font-family:Helvetica,Arial,sans-serif;font-size:13.125px;word-spacing:1px;background-color:rgb(253,253,253)">villa No 16, 36th street, Behind Union Coop Al nahda, Altwar 1 Dubai UAE</span><br style="color:rgb(36,36,40);font-family:Helvetica,Arial,sans-serif;font-size:13.125px;word-spacing:1px"><span style="color:rgb(36,36,40);font-family:Helvetica,Arial,sans-serif;font-size:13.125px;word-spacing:1px;background-color:rgb(253,253,253)">Dubai, United Arab Emirates </span><br style="color:rgb(36,36,40);font-family:Helvetica,Arial,sans-serif;font-size:13.125px;word-spacing:1px"><span style="color:rgb(36,36,40);font-family:Helvetica,Arial,sans-serif;font-size:13.125px;word-spacing:1px;background-color:rgb(253,253,253)">Mobile: +971 507083166</span><br>
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<div>On Sat, 6 Jun 2020 at 7:06 PM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Ahmed,</div>
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<div>Thank you for getting in touch with us.</div>
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<br>We sincerely apologise for the late response.</div>
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<div>We are truly sorry to hear that our courier team failed to pickup the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process. </div>
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<div>We would request you to please share the order number and your complete address so that we can help you better.</div>
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<div>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/734267