Subject: New Reply Received - WRONG ITEM DELIVERY - 9784435722
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Jun 2020 09:04:37 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  WRONG ITEM DELIVERY - 9784435722  Ticket comment <div class="ydpebf957c5yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div>
<div>Hi,</div>
<div><br></div>
<div>Any update on the refund????</div>
<div><br></div>
<div>Appreciate your prompt reply.</div>
<div><br></div>
<div>Thank you!</div>
<div><br></div>
<div class="ydpebf957c5signature"><div style="font-family:Helvetica, Arial, sans-serif;font-size:16px">
<font><br></font><div><font><span style="font-weight:bold;color:rgb(132, 90, 167)"><font style="background-color: inherit">Thank You,</font></span></font></div>
<br><div><br></div>
</div></div>
</div>
        <div><br></div>
<div><br></div>
        
        <div id="ydpebf957c5yahoo_quoted_2151511970" class="ydpebf957c5yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, June 1, 2020, 06:14:45 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="ydpebf957c5yiv3832588387"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi ​Raquel,</div>
<div dir="ltr"><br></div>
</div>
<div dir="ltr"><div dir="ltr">
<div>Thank you for getting in touch with us.</div>
<div><div dir="ltr"><div><div dir="ltr"> <br>With reference to order no #9784435722<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br></div>
<div>This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are sceptical about your future purchases. </div>
<div><br></div>
<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get correct your products for your future purchases.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have created a return request for the item and our courier team will contact you in 5 - 7 working days for the collection under the tracking id #45909426194.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
</div></div></div></div>
</div></div>
</div>

	

</div></div></div></div>
            
        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1101937