Subject: New Reply Received - Re: شكرًا لاستلام طلبك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Jun 2020 11:41:04 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: شكرًا لاستلام طلبك    Ticket comment <div>I received only t-shirts with out trousers for the below picture <img style="max-width: 100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExNjIxNTUxNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.s4Jzg-db3CQxtsvJ9MQYridEx7pSGY4_2UtHoc8lpJw"><img style="max-width: 100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExNjIxNTUxNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lmst3c4rmWS0c_ObsDfVntGJNJ34HpRGNcqooaUQZPg">
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<div>From: bint alain &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, June 6, 2020 3:33 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: شكرًا لاستلام طلبك
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<div>Dear Sir</div>
<div>Kindly not that the missing item are the tow trousers  for the boys suits</div>
<div>Regards </div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, June 5, 2020 6:42 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: شكرًا لاستلام طلبك</font>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1139120</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1139120<br>
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لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>
إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Shivani Rani : </div>
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<div dir="ltr">Hi Bint,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br>
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With reference to order number #9783581387<br>
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<div>We apologize for the inconvenience caused.
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<div>We would like to inform you that after checking your order, we found out that your order has been delivered completely.</div>
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<div>We would request you to please check it once and if you still believe that the item is missing please share the name of the item along with the item id so that we can help you.</div>
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<div>We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don’t hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1139120