Subject: New Reply Received - Order didn't arrive from April
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 06 Jun 2020 08:39:51 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order didn't arrive from April  Ticket comment <div dir="auto">when I can get back the refund exactly? </div>
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<div>On Mon, Jun 1, 2020, 1:08 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mohamed,<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.<br><br>We would like to inform you our team updated that they are unable to arrange a delivery due to curfew applied (coronavirus epidemic). </div>
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<div>Now, the mentioned order has been under return process. Once the order is return to our warehouse we will initiate the refund.<br><br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1104028