Subject: New Reply Received - Delivery
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 05 Jun 2020 13:29:48 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>
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<div dir="auto">Hello Splash,</div>
<div dir="auto">I really don’t understand what’s happening here!</div>
<div dir="auto">It’s been more than a month and the only thing you’re doing is sending me your apologies!</div>
<div dir="auto">And now I received a message from you says that you’ll send someone to pick the stuff from me and return them back to you! ( I will attach it )</div>
<div dir="auto">Can you please send me a number so I can call you?<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExNjAwNjMxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PcmgG3uWSyjboW1VoMLRtfGWAVOM37zDuj6X3ReYFS8" style="max-width: 100%"></div>
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<div>On Fri, Jun 5, 2020 at 16:26 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Mona,</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for your ​response.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We have again forwarded your issue to our concern team. Please allow us some time to work and get this issue fixed for you. Once we will get any update we will get back to you.<br><br>We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/836527