Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 04 Jun 2020 18:10:47 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re:   Ticket comment <div><div dir="auto">Hi,</div></div>
<div dir="auto">Please note that still I’m waiting for your reply on below request. Kindly revert  </div>
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<div>On Tue, 2 Jun 2020 at 7:58 PM Mushtaque Ahammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi,</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly update on my below request. </div>
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<div dir="ltr" class="gmail_attr">On Mon, 1 Jun 2020 at 5:26 PM Mushtaque Ahammed &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div dir="auto">Hi,</div></div>
<div dir="auto">I have visited your store in last week(Sharjah-oasis mall), but they are not accepting the returns and i have informed One of your customer care team member that time itself. He told me that he will arrange for collection team again. But still i don’t receive any call from your collection team.</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly do the needful to collect my return as your in-store team is not accepting the return. </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Mushtaque</div>
<div dir="auto">055 630 6487</div>
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<div dir="ltr" class="gmail_attr">On Mon, 1 Jun 2020 at 2:38 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mushtaque,</div>
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<div>Thank you for getting in touch with us again.<br><br>With reference to order number #9774020432<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would like to inform you that we are currently able to accept in-store returns within the emirates of Abu Dhabi, Dubai, Fujairah and Sharjah. In line with official directives, we are unable to accept returns in other emirates.</div>
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<div>We request you to please visit the store once again and return you item there.</div>
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<div>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/667115