Subject: New Reply Received - Returning Item: Order number 9784608096
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 04 Jun 2020 07:16:34 +0000 (UTC)

Hi Shivani Rani,  The customer has responded to the ticket.  Returning Item: Order number 9784608096  Ticket comment <div>Dear Support,</div>
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<div>Please find photos as requested. Thank you.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExNTUyODgyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.P8gZuHWSk2QVkTWt_5v09qpzAnUYkNx3qmHQI_hKRRA" alt="image1.jpeg" id="15472528-7B2A-4662-8688-EE93C5C25352"><br><br><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExNTUyODgyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YIv2lyIZhfKheru1bq4xlWpRGZH-NUNpEK61hnn764E" alt="image2.jpeg" id="F8B047F2-16B1-4909-B738-34D874B85DDE"><br><br><div id="AppleMailSignature" dir="ltr">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExNTUyODgyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PQFaN7zBQcPpHiYZjbtzuaumaXtCBnFVZozVAylHx7s" alt="image3.jpeg" id="3A25AA07-FF12-4EB6-860C-3BE08280EF62"><br>
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<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div>On Jun 3, 2020, at 7:10 PM, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div dir="ltr">Hi Erin​,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr"> <br style="box-sizing: border-box">With reference to order no #9784608096<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This is really unfortunate that you had received a damaged item in your purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div dir="ltr">Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
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<div>We would also request you to provide us some snapshots of the damaged item you have received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1131395