Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 03 Jun 2020 23:40:08 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">
<div>Below reason you have mentioned is not acceptable.</div>
<div dir="auto">I understand your stock changes time to time but we purchased this on 29th Feb and we were continuesly following up with your team and many emails have been sent since the item is ready we will place the order and we will not pay that extra money apart from the amount we paid earlier. If you could check the history of the order we have been notified that the due to your internal issue item is getting delayed to diliver.</div>
<div dir="auto">Appreciate you guys solve ur internal issues and sort it out and diliver my item for the same price which i purchased earlier just because you people have increased the price and cancelled my order so then you can sell it to another customer with a higher price. If that is the case will send a copy of the invoice and the date you have cancelled it and on the same day it started showing online to purchase with high price to dubai consumer rights and they will take the case from there.</div>
<div dir="auto">Awaiting your response.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, May 30, 2020, 4:31 PM Babyshop &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Mihiri,</div>
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<div dir="ltr">Thank you for your prompt reply.</div>
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<div dir="ltr">We would like to inform you that that our stock changes time to time and when we have cancelled your order, the item was in non sell-able condition.</div>
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<div dir="ltr">However, we have again got the item back in the stock. We request you to please place a new order again with us.</div>
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<div dir="ltr"><div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/846400