Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 03 Jun 2020 19:30:26 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear </div>
<div id="yMail_cursorElementTracker_1591212367572">I dont need any refund i need that order and please check with your staff in that Branch neither they receive that order  also i didn't receive any confirmation message from your side for Pickup. As i went to your Al Rakha branch for more then 4 times and they check the same and said me to wait till i receive any message for receivig order. Also i need landline/ mobile number to contact. </div>
<div id="yMail_cursorElementTracker_1591212585868">Thanks in Advance </div>
<div id="yMail_cursorElementTracker_1591212594282">+966561481368<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Tue, Jun 2, 2020 at 18:11, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv7302467349"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Mohammed,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #6469650977<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would like to inform you that your order has been returned back to warehouse and we have processed the refund on 2 June, 2020.<br><br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div dir="ltr">We request you to please place a new order again with us so that we will able to deliver it.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1120168