Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 03 Jun 2020 17:47:05 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div><div dir="auto">Could you please Explain how is refund (items or money)?</div></div>
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<div>On Wed, 3 Jun 2020 at 9:30 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div>Hi Elmassraji,</div></div>
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<div>Thank you for your prompt reply.</div>
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<br style="box-sizing:border-box"><div>We are really sorry for the inconvenience caused to you,but this is not typical of the experience we offer.</div>
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<div>We have forwarded your feedback to our courier team and they are going to make sure you get your products on time for your future purchases.</div>
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<div>We have forwarded your refund issue to our concern team. Once we will get any update we will get back to you.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1124359