Subject: Ticket Assigned - Re: Online order for refund : 9779771155
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 03 Jun 2020 05:57:26 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Online order for refund : 9779771155 Dear Mr. Sachin,

Still the return process is pending. Today customer came to the store and asked for refund. We sent item to warehouse on 05/05/2020.

Pls do the needful at the earliest, as customer was really upset.

[1494158360120_PastedImage]
Thanks & Regards,
Bijay Ratna Bajracharya

Babyshop JMM | Store Manager

Cug: +97155-9676428 | | Mobile : +97155 4518361|

Email:[email-masked]<mailto:[email-masked]>|www.babyshopstores.com<http://www.babyshopstores.com/>

________________________________
From: Sachin Maheshwari <[email-masked]>
Sent: Tuesday, May 5, 2020 8:44 AM
To: Bsu Jmm <[email-masked]>; Bijay Bajracharya <[email-masked]>; Shameer Checku <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Sameer Koothalikutty <[email-masked]>; BabyShop Support Team <[email-masked]>
Subject: RE: Online order for refund : 9779771155

Hi @Bijay Bajracharya<mailto:[email-masked]>,

Ensure to send the item to warehouse addressed to @Shameer Checku<mailto:[email-masked]>,

@Escalations Dxbteam<mailto:[email-masked]>, pls provide RMA.

@Shameer Checku<mailto:[email-masked]>, once received, pls get the return process done.

Regards,

Sachin Kumar

Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412

India Mobile: +91 85860 04494

UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>

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From: Bsu Jmm <[email-masked]>
Sent: Monday, May 4, 2020 6:31 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Sameer Koothalikutty <[email-masked]>; BabyShop Support Team <[email-masked]>
Subject: Online order for refund : 9779771155

Dear Mr. Sachin,

As i informed you,

order no.  9779771155  customer has received item which is not in working condition. We are not able to do the refund process from pos as it shows error message. Hence please do the refund process from your end.

We will be sending back the item to warehouse by next delivery.

item

R/C car - 161225656    179 dhs

[1494158360120_PastedImage]

Thanks & Regards,

Bijay Ratna Bajracharya

Babyshop JMM | Store Manager

Cug: +97155-9676428 | | Mobile : +97155 4518361|

Email:[email-masked]<mailto:[email-masked]>|www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7Cbsu.jmm%40landmarkgroup.com%7Ce9bd8ec9bf294c7b5ae308d7f0af0422%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637242506784376300&sdata=cvfjKJbaUim2LZXraGq9VZdDqi%2FR8mbB%2B0Rx1%2FjdL%2FM%3D&reserved=0>

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