Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 02 Jun 2020 05:18:09 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="ltr">hi, <br><div>order number <span style="color:rgb(85,85,85);letter-spacing:0.2px;white-space:nowrap">#9778538535 has been returned by the </span><span style="color:rgb(85,85,85);letter-spacing:0.2px;white-space:nowrap">courier on 5/5/2020 and I did not get my refund until now. Will you tell me why?</span>
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<div>On Mon, May 11, 2020 at 3:12 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Nart,</div>
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<div>Thank you for your prompt reply.</div>
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<br style="box-sizing:border-box"><div>We sincerely apologise for the inconvenience caused to you, but this is not typical of the experience we offer.</div>
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<div>We will forward your feedback to our courier team and they are going to make sure you get your products on time for your future purchases. Also we will process the refund for the order as soon as possible.</div>
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<div>Do place a new order again with us so we will deliver it you.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/922249