Subject: New Reply Received - Fwd: Fw: Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 31 May 2020 03:42:24 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Fwd: Fw: Order confirmed!  Ticket comment <div dir="auto">
<span style="font-family:sans-serif">Dear Splash</span><div dir="auto" style="font-family:sans-serif"><br></div>
<div dir="auto" style="font-family:sans-serif">Thank you for your response </div>
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<div dir="auto" style="font-family:sans-serif">We ll bring the following items as soon as Abu Dhabi emirates lift the bands on return items. </div>
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<div dir="auto" style="font-family:sans-serif">Hope you ll not execuse to accept the follwing items due to excessive days to return the items than your return policy.</div>
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<div dir="auto" style="font-family:sans-serif">Look forward to hearing from you</div>
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<div dir="auto" style="font-family:sans-serif">Regards </div>
<div dir="auto" style="font-family:sans-serif">Javed </div>
<div dir="auto" style="font-family:sans-serif"><br></div>
<div dir="auto" style="font-family:sans-serif">050 2864 557</div>
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<div>On Sat, 30 May 2020, 10:06 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Javed,<br>
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<div>Thank you for getting in touch with us.<br><br>We would like to inform you that as a precautionary measure, local and national authorities have advised establishments not to take any returns. We sincerely apologize for not being able to take your returns due to these preventive measures &amp; guidelines.<br><br>Your safety is of utmost importance to us. Our number one priority will always be the health and safety of you, our customers and our own people.<br><br>We will accept the return of the item once the restriction will be over. Also, we are currently able to accept in-store returns within the emirates of Dubai, Fujairah and Sharjah. In line with official directives, we are unable to accept returns in other emirates.</div>
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<br>Feel free to get in touch with us for any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1082660