Subject: New Reply Received - Re:
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 30 May 2020 13:01:05 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re:   Ticket comment <div><div dir="auto">Hi,</div></div>
<div dir="auto"><br></div>
<div dir="auto">Kindly arrange to collect the product on urgent basis as your showroom teams are not ready to accept the return.</div>
<div dir="auto">Please note that I have requested for returns in april itself. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 28 May 2020 at 4:13 PM Mushtaque Ahammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi,</div>
<div dir="auto">As per below email I have visited your oasis outlet sharjah to return the subject product but they are not ready to accept the return. <br>
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<div dir="auto">Kindly revert.</div>
<div dir="auto"><br></div>
<div dir="auto">0556306487</div>
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<div dir="ltr" class="gmail_attr">On Tue, 12 May 2020 at 9:33 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Mushtaque,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for your patience.<br><br>We would like to inform you that as a precautionary measure, local and national authorities have advised establishments not to take any returns. We sincerely apologize for not being able to take your returns due to these preventive measures &amp; guidelines.<br><br>Your safety is of utmost importance to us. Our number one priority will always be the health and safety of you, our customers and our own people.<br><br>We will accept the return of the item once the restriction will be over.<br><br>Feel free to get in touch with us for any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/667115