Subject: New Reply Received - Received totally wrong order
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 30 May 2020 11:26:39 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Received totally wrong order   Ticket comment <div style="direction: ltr">Hi </div>
<div style="direction: ltr">Today the wrong order was collected by Aramex, Im waiting to receive my correct order which is 3 pairs of shoes as clear in my account, please deliver it correctly without any problem this time, since the order is for my 4 years
 little girl and she was crying on it for almost a month now!! </div>
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<div style="direction: ltr">That’s really disappointing.</div>
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<div dir="ltr"><span style="background-color: rgba(255, 255, 255, 0)">Sent from my iPhone</span></div>
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<div>On 29 May 2020, at 7:51 pm, Shoemart &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Lujain​,<br>
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Thank you for your patience.<br>
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We have again forwarded your issue to our concern team. Please allow us some time to work and get this issue fixed for you. Once we will get any update we will get back to you.<br>
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We would really appreciate your patience and understanding here. Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1076937