Subject: New Reply Received - Re: Your payment was not successful
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 29 May 2020 13:59:17 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your payment was not successful  Ticket comment <div><div dir="auto">Thanks </div></div>
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<div>On Fri, May 29, 2020 at 16:25 Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Atif,</div>
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<div>Thank you for shopping with us.</div>
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<div>We'd like to confirm you that order has not been placed successfully as the payment from your card used has been unsuccessful.</div>
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<div>Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
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<div>If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1102740