Subject: Ticket Assigned - WRONG ITEM RECEIVED
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 29 May 2020 04:57:52 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  WRONG ITEM RECEIVED Order #9784395754
I have received the wrong item. Can you please help me out ?
In the attachment i have sent the picture of what i received and what i had
ordered.
I want the item i ordered.

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1097618