Subject: New Reply Received - Delay in my order
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 29 May 2020 04:11:14 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delay in my order  Ticket comment <div>Hi...i did not get my refund back yet..<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Wednesday, May 13, 2020, 8:36 PM, Max &lt;[email-masked]&gt; wrote:</div>
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<div><div>Hi Nesreen,</div></div>
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<div>Thank you for getting in touch with us.<div> </div>
<div dir="ltr">With reference to order no #6479251221</div>
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<div>We sincerely apologise for the late response.</div>
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<div>We would like to inform you that our courier partner tried to contact you but didn't receive any response from your end.<div><br style=""></div>
<div>The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<br>We would also like to inform you that we have already processed the refund on 12 May, 2020.</div>
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<br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br><br>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/887011