Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 May 2020 02:46:36 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">No one has try to contact me<div dir="auto">This is really un professional way </div>
<div dir="auto">After 20 days informing order stands cancelled. </div>
<div dir="auto">And for refund how many days I have to wait another 30 days. </div>
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<div>On Thu, 28 May 2020, 19:36 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Neetu,<br><br>
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<div dir="ltr"><div style="box-sizing:border-box;word-break:break-word">Thank you for getting in touch with us.<div> </div>
<div dir="ltr">With reference to order no #9783175049</div>
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<div dir="ltr">We are really sorry for the inconvenience caused to you.</div>
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<div style="box-sizing:border-box;word-break:break-word" dir="ltr">We would like to inform you that our courier partner tried to contact you but didn't receive any response from your end​.<div><br style="box-sizing:border-box"></div>
<div dir="ltr">The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. We will process the refund for the same as soon as possible.<br>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1091666