Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 28 May 2020 16:07:47 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div><div>
<div>I haven't received it yet.</div>
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<div dir="auto">Two bras from splash, I didn’t receive them when the box arrived I’ve checked the items inside two items are missing are the bras that’s why I immediately sent email about it since the day I received the other items. I kept sending email waiting for a reply. Why would I bother sending email about the items if I’ve received them? your email says I’ve received them but in reality they were not in the box that was delivered to me. All the items I’ve ordered arrived except these two bras.<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzY3MjE4NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Xi6VXyVto2dlXvAOxYnRQtnEluW4QolImmmBqMMhJCI" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 27 May 2020 at 8:53 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Shaikha,</div></div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for getting in touch with us.<br><br>With reference to order number #9780398555<br><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We apologize for the inconvenience caused.<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that after checking your order, we found out that your order has been shipped completely.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would request you to please check it once and if you still believe that the item is missing please share the name of the item along with the item id so that we can help you.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/938771