Subject: Ticket Assigned - Product information
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 May 2020 05:11:55 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product information Order no.9781136280

 This is to tell you that I have recieved your product which has a defect.
There is a hole in the tshirt I have bought from you. kindly tell me what is the next step or procedure I should do. very dissatisfied  with the product received https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1094560