Subject: Ticket Assigned - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 May 2020 05:08:48 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns My order was canceled due to failed delivery on the shipping company part and I received a SMS from you on 21 april “Dear Customer,We have initiated refund of SAR 119.25 against order 6475424520. It is expected to reflect in your source account in 5-7 business days.” 
I’m still waiting for the refund.
Please refute me as soon as possible 

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