Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 28 May 2020 02:33:27 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>I will never pay again from you . I will charge you to the MOC soon .<br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 27 May 2020, at 8:41 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Haifa,</div>
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<div dir="ltr"><div dir="ltr"><div style="box-sizing: border-box; word-break: break-word">Thank you for getting in touch with us.<div> </div>
<div dir="ltr">With reference to order no #6484529968</div>
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<div>We are really sorry for the inconvenience caused to you.</div>
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<div style="box-sizing: border-box; word-break: break-word" dir="ltr">We would like to inform you that our courier partner tried to contact you but didn't receive any response from your end. ​<div><br style="box-sizing: border-box"></div>
<div dir="ltr">The courier has now sent the items back to the warehouse. Now, we would request you to order these items again from our website. We would like to inform you that we have processed the refund on 12 May, 2020.<br><br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.<br>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/917563