Subject: New Reply Received - Urgent
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 May 2020 22:41:02 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Urgent  Ticket comment <div dir="ltr">
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzQwNjQ3NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PtP6NcbIMjyqZOrjloVPwQcXAJnvo0JWxHQMa3vT_Ck"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzQwNjQ3NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tV02X-v_QWG8215GGEhVMn9JAqQkR6C4K0CWZSdm8kc"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzQwNjQ3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OkcniW_RIYeTaopkq-8vcm5z8uTiFBC0wfajHe4o6nA"><br>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzQwNjQ3NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WBlFSm9WEHubvD2K3Rh2_0_PlppW5Dq047ZPro_54yc"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzQwNjQ3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fmUBmjilZVmq9X_dpzmc7lySt9V-6ijEnf7x4h7UAB4"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzQwNjQ3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OMZSLG9ID0IIydKNTjNaOcyopnWg2luA7PTVA-XMVd4">
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<div id="AppleMailSignature" dir="ltr">I have 2 from the yellow color</div>
<div id="AppleMailSignature" dir="ltr">And 1 from the blue color</div>
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<div id="AppleMailSignature" dir="ltr">They are all new born size</div>
<div id="AppleMailSignature" dir="ltr">Total of 3 pieces</div>
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<div id="AppleMailSignature" dir="ltr">You can find my purchasing history in my account in your app</div>
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<div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On May 27, 2020, at 8:02 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div>Hi Lulwa,</div>
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<div>Thank you for your prompt reply.</div>
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<div>We sincerely apologise for the inconvenience caused to you.</div>
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We would like to inform you that we do not offer exchange of the item. However, you can return your purchases and place a new order again with the desired size.</div>
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<div>We request you to please let us which item do you want to return along with the item id so that we can create the return request on your behalf.</div>
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<div>We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/928497