Subject: New Reply Received - Missing products
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 27 May 2020 17:53:23 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Missing products   Ticket comment <div>
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<div style="direction: ltr">order number 6487166012 the lipliner and eye liner are missing i have checked the box multiple times as i have previously said and it’s not there. The two products weren’t shipped! I need a solution
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<div style="direction: ltr">Regards</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, May 27, 2020 8:12:52 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#920347] - Missing products
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<div>Hi Sara,</div>
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<div>Thank you for your prompt reply.</div>
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<div>With reference to order no #6487007536</div>
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We would like to inform you that we have processed the refund on 26 May, 2020.<br>
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The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<div dir="ltr">With reference to order no #6487166012</div>
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We would like to inform you that after checking your order, we found out that your order has been delivered completely.<br>
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We would request you to please check it once and if you still believe that the item is missing please let us know so that we can help you.<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/920347