Subject: New Reply Received - Re: Order 6485089901
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 27 May 2020 13:53:17 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Order 6485089901  Ticket comment <div><div></div></div>
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<div style="font-size:16px;word-spacing:1px;color:rgb(49,49,49)" dir="auto"><div dir="auto" style="font-size:1rem">It’s a big item (baby bed)(attached) so I cant miss it.</div></div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;color:rgb(49,49,49)">I asked as I said the delivery guy and he said that your warehous only have hime the items (attached) .</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;color:rgb(49,49,49)">So I am pretty sure that I didn’t get it!!</div>
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<div>Let me know what’s the status as I am already mad because of the late delivery and if you will not deliver the missing item as son as possible, I will make a complain at the ministry of commerce and will request a refund.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzI1ODE3NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.z6YfL217EazWsJ6mJ_CEp2d9neC_b9gyCpbD-DomAFM" style="width: 462px; max-width: 100%; background-color: rgba(0, 0, 0, 0) !important; border-color: rgb(0, 0, 0) !important; color: rgb(0, 0, 0) !important"><div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExMzI1ODE3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.f4P-_eiqP8paExVgGP3XbKbIq3oVlNaXvPULCbinLKU" style="width: 563px; max-width: 100%; background-color: rgba(0, 0, 0, 0) !important; border-color: rgb(0, 0, 0) !important; color: rgb(0, 0, 0) !important"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 26 May 2020 at 6:08 PM MoKo &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)">
<div><div dir="auto">It’s a big items (baby bed)(attached) so I cant miss it.</div></div>
<div dir="auto">I asked as I said the delivery guy and he said that your warehous only have hime the items (attached) .</div>
<div dir="auto">So I am pretty sure that I didn’t get it!!</div>
<div dir="auto">Let me know what’s the status as I am already mad because of the late delivery and if you will not deliver the missing item as son as possible, I will make a complain at the ministry of commerce and will request a refund.</div>
<div dir="auto"><br></div>
<div dir="auto">Regards </div>
<div dir="auto">Nesreen </div>
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<div dir="ltr" class="gmail_attr">On Tue, 26 May 2020 at 5:43 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Nesreen,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for your response.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>We apologize for the inconvenience caused.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>We would like to inform you that after checking your order, we found out that your order has been delivered completely.<br><br>We request you to please check it once and if you still believe that the item is missing, we request you to please share the name of the item along with the item id so that we can help you.<br><br>We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team<br><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div></div>
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</div>-- <br><div dir="ltr"><div dir="ltr">Thank You<div>Regards,</div>
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-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr">Thank You<div>Regards,</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1030081