Subject: New Reply Received - Item broken order #9769859906
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 27 May 2020 09:22:23 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Item broken order #9769859906  Ticket comment <div dir="ltr">Hi,<div>
<br><div>It's been 1 month now I have been waiting for you to refund me and to come to pick the item up.</div>
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<div>Could you please give me an update on the return request <span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>for the item #161671115 - - Juniors Rudy Printed Bassinet ?</span>
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<div><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div><span style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thanks,</span></div>
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<b style="color:rgb(68,68,68);font-family:Arial,sans-serif;font-size:x-small">Souhony Jean Yves BRAGBO</b><br>
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<font><font color="#444444"><b>--------------------------------------------------------------------------------------------------</b></font><br><span style="font-family:Arial,sans-serif"><font color="#444444"><b>Data Science </b></font></span></font><b style="color:rgb(68,68,68);font-family:Arial,sans-serif;font-size:x-small">Senior Manager</b>
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<div><b style="color:rgb(68,68,68);font-family:Arial,sans-serif;font-size:x-small">Business Bay, Dubai, United Arab emirates (UAE)</b></div>
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<span style="font-size:x-small;font-family:Arial,sans-serif"><font color="#444444"><b>Mobile</b></font></span><span style="font-size:x-small;color:rgb(153,153,153);font-family:Arial,sans-serif"> : + 971 (0) 56 996 1511</span><span style="color:rgb(153,153,153);font-family:Arial,sans-serif;font-size:x-small"> </span>
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<div style="font-family:arial,sans-serif"><span style="font-family:Arial,sans-serif"><font><font color="#444444"><b>E-mail</b></font><font color="#00a5ba"> : </font><a href="mailto:[email-masked]" style="color:rgb(17,85,204)" target="_blank" rel="noreferrer">[email-masked]</a></font></span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 1 May 2020 at 11:36, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Souhony,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">With reference to order no #9769859906</div>
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<div dir="ltr">We would like to inform you that we have created a return request for the item #161671115 - - Juniors Rudy Printed Bassinet.</div>
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<div dir="ltr">Our courier team will contact you in 7 - 10 working days for the collection under the tracking id #45906743820.<br>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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