Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 26 May 2020 06:01:41 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><i><span style='font-family:"Franklin Gothic Book",sans-serif;color:#1F497D'>Dear Shivani</span></i></div>
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<div class="MsoNormal"><i><span style='font-family:"Franklin Gothic Book",sans-serif;color:#1F497D'>Good morning</span></i></div>
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<div class="MsoNormal"><i><span style='font-family:"Franklin Gothic Book",sans-serif;color:#1F497D'>Kindly advise your reason for escalation….delivered in under 24hrs!</span></i></div>
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<div class="MsoNormal"><i><span style='font-family:"Franklin Gothic Book",sans-serif;color:#1F497D'>Shpt was received on 16<sup>th</sup> of May midnight….17<sup>th</sup> of May connected from Dubai to Sharjah….<u>17<sup>th</sup> of May delivered to the customer
 @ 16:30</u> </span></i></div>
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<div class="MsoNormal"><i><span style='font-family:"Franklin Gothic Book",sans-serif;color:#1F497D'>Best regards</span></i></div>
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<b><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>Raj.P</span></b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#1F497D'></span>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>E-Commerce &amp; Large Enterprises 
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>Manager | Parcels and express BU  
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<div class="MsoNormal" style="line-height:10.0pt"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'>P.O. Box 99999, Dubai, United Arab Emirates</span></div>
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<div class="MsoNormal" style="line-height:8.0pt"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'> <u>[email-masked]</u></span></div>
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<div class="MsoNormal" style="line-height:8.0pt"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'> <u><a href="http://www.emiratespost.ae/" rel="noreferrer"><span style="color:#87898A">www.emiratespost.ae</span></a></u></span></div>
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<div class="MsoNormal"><b><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#1F4E79'>@ your service 24/7 !
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#BF8F00'>We Care – Safety first; Contactless Deliveries – COVID-19</span></i></b></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, May 25, 2020 3:15 PM<br>
<b>To:</b> Rajesh Pattabhi &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#1052283] - Delivery</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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Order Date : May 15, 2020<br>
Order ID: 9782857830<br>
Tracking ID: 1000006673252<br>
Assistance Required: Need urgent delivery<br>
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Issue Description: ​Kindly update the order status.<br>
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Regards,<br>
Shivani</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1052283:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1052283