Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 May 2020 11:10:16 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="auto"><div>Thanks for the response.<div dir="auto"><br></div>
<div dir="auto">Note that I ordered much before Covid19 issue started and I'm not getting any response. In last telephonic conversation with your call centre they told me that full amount will be refunded.</div>
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<div dir="auto">Awaiting for quick resolution of the issue.</div>
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<div dir="auto">Regards, Rehan</div>
<div dir="auto">050 7989483</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 25 May 2020, 3:00 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Rehan,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order number #9771888005<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would like to inform you that your order status is in progress. The current situation around the world is changing very rapidly, governments locally are enforcing curfews and other restrictions.</div>
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<div>We would request you to please either wait until the curfew is lifted or you can cancel this order.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1073827