Subject: New Reply Received - Damage product
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 24 May 2020 14:25:29 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Damage product  Ticket comment <div dir="auto">
<div>Again u cannot open pls give ur WhatsApp num </div>
<div dir="auto">Thanks &amp; Regards<br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 24 May 2020, 6:22 pm Shoemart, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div>Hi Mohammed,<br><br>Thank you for your prompt reply.<br><br>We would like to inform you that we are unable to open the provided image and we request you to please share the image of the item and we would like to inform you that we do not offer any exchange of the item only return and refund can be done.<br><br style="box-sizing:border-box">We look forward to hearing from you.<br><br style="box-sizing:border-box">Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br style="box-sizing:border-box">Your friends,<br>The Support Team<br><br><br><br>
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Attachments :
1. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043112450900'>20200521_161958.heic</a><br />2. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043112450902'>20200521_162012.heic</a><br />3. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043112450903'>20200521_162054.heic</a><br />4. <a href='http://helpae.shoemartstores.com/helpdesk/attachments/2043112450904'>20200521_162043.heic</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1052023