Subject: New Reply Received - Order #9781717468
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 23 May 2020 05:13:07 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order #9781717468  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Obviously I will not visit a nearby store to fix your mistakes especially in times like these.............................</div>
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Either you send a new pair or you send someone with the tag removal machine ASAP</div>
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<font style="font-size:11pt" color="#000000"><b>Från:</b> Splash &lt;[email-masked]&gt;<br>
<b>Skickat:</b> den 22 maj 2020 18:10<br>
<b>Till:</b> Mattias Trost &lt;[email-masked]&gt;<br>
<b>Ämne:</b> Re: [#1027364] - Order #9781717468</font>
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<div dir="ltr">Hi Mattias,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr">We sincerely apologise for the late response.</div>
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<div dir="ltr">We would like to inform you that we have forwarded this issue to our concerned team and they are going to make sure this will not repeat in future again.</div>
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<div>We would request you to please visit any nearby store for the removal of the security tag.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1027364