Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 22 May 2020 17:20:57 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 974337 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Permanent error.  "
  Message content:  Hi Anna,  ​   Thank you for getting in touch with us.  With reference to order number #9779414213  We sincerely apologise for the late response.  We can see that you have already received your order on 19 May, 2020.  ​  Feel free to reach out to us if you need any further assistance.  Your friends, The Support Team